Frequently Asked Questions
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How long will my pet's appointment be?
Pooch & Purr offers express, one-on-one appointments only. This service takes between 1-3 hours, depending on size, coat condition, difficulty of the groom, and behavior.
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How much will my pet's appointment cost?
Pooch & Purr prices appointments out via hourly rate system. This is the most fair way to price out services across the board. Please reach out for a quote if you need a quote on desired services.
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Do you express glands and pluck ears?
Yes! We offer external expression and ear plucking for an additional fee of $10 each. These services should only be preformed once you have spoken to your veterinarian to determine necessity.
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Where do I park?
Two free public parking lots can be found just up Vine Street hill within reasonable walking distance from our salon. Please do not park on Vine Street as it impedes the flow of traffic. If you require assistance, please reach out and we will accommodate.
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I have a long commute. Is there anything to do locally while I wait for my pet(s)?
Located in the heart of St. Bernard, Pooch& Purr is proud to share the village with many fabulous local businesses. Vine Street is home to Wiedemann’s Brewery, I Am Coffee, Bigby Coffee, Skyline, Woodstone Creek Winery, LaRosa’s, St. Bernard Pub, and the village’s most popular hangout, Dairy Queen ice cream stand.
You can also find our local public library and public pool right next door!
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Can I wait with my pet?
Pooch & Purr places a strong emphasis on ensuring the safety of your beloved pets. While it's heartwarming to have your furry friends by your side, there are instances where pets tend to act out in unexpected ways, leading to a source of tension and worry for pet owners.
We ask that your leave your pet in our expert care and return once you receive a “ready for pick-up” message.